We earn our customers’ trust and loyalty through straight talk and quality work. Their positive comments tell us to keep doing what we’re doing. We work hard to address all of your concerns with our technical abilities and experience. Your feedback helps us to continue being the best!
EXCELLENT Based on 68 reviews Beverly Timmons2024-12-12Trustindex verifies that the original source of the review is Google. We are so grateful for Kershaw Heating and Cooling. Our heat pump wire blew a fuse on a cold night and we received quick and excellent service. Ken Roberts found the problem, repaired it and returned 4 hours later to check to make sure everything was still working well- and it was. Very kind and cheerful service! Bridget McLaughlin2024-12-05Trustindex verifies that the original source of the review is Google. Knowledgeable, quick and professional. Recommend highly! Ann Griffin2024-10-15Trustindex verifies that the original source of the review is Google. Kershaw Heating & Cooling Inc is a wonderful company, honest, hardworking and great prices. Johnnie Crawford2024-09-25Trustindex verifies that the original source of the review is Google. On August 29,2024 Kershaw Heating & Cooling were prompt, professional and knowledgeable in fixing a gas leak under my house. Thank you for your service Patricia Jones2024-09-03Trustindex verifies that the original source of the review is Google. Fast efficient service, I have been using them for years. Today they installed a new HVAC system. Very friendly and answered all my questions. Harry Johnson2024-04-29Trustindex verifies that the original source of the review is Google. I would recommend Kershaw Heating and Cooling to anyone that needs a new unit or service. They provide excellent customer service and communication. Ken and his crew just installed a new HEIL unit for us. They do business the way it should be done, prompt, courteous and at a fair price. Scott Braun2024-04-22Trustindex verifies that the original source of the review is Google. I've been using Kershaw HVAC for years, and once again I needed them today , Quick response and quick fix (switch went bad) and I'm back up and running on this cool morning!! Always a pleasure doing business with these guys! Thanks Ken! Kyle Eubanks2024-03-15Trustindex verifies that the original source of the review is Google. Kershaw Heating & Cooling has a lot of knowledge of installing complex units. I asked around and not many people could install a first class units like I wanted installed. They were able to do this and didn’t mind explaining to me how to use the very smart thermostats that came with it. They are also ready to come out and service any units I have fail at rental properties very quickly. I highly recommend them for all Heating and Air needs. J.R. Damron2024-01-11Trustindex verifies that the original source of the review is Google. Ame right out and fixed the problem! Thanks alot!! Jenny H2024-01-10Trustindex verifies that the original source of the review is Google. Kershaw heating and air put in a split unit for us back in 2022. We chose them because they had the best offer and prompt on service. It all went down hill when we had issues with the unit. Ken asked me to call out an electrician because his team could not take the time to diagnose the problem. Then from there he gets offended and states he doesn’t agree with what the other company has diagnosed and repaired. To say we never had anymore issues with the transformer after we had it repaired by another HVAC company. Now we have another issue with the unit and Ken respectfully declines service on the lemon unit he puts in and the poor quality of work that was done. He states there are plenty of HVAC techs in Lancaster. Of course there are. Plenty of honest people with more knowledge! This last issue was again Kershaw heating and Air poor work that I’m paying to have repaired because they rushed through the job and didn’t even connect all the wires from the initial install. But I’m sure this would be denied as well. I would not recommend using this company to anyone.
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